RETURN POLICY

Welcome to Sleek'e! We're committed to ensuring your satisfaction with our products, but we understand that sometimes things might not go as planned. Our return policy is here to make your experience as smooth as possible. We've got you covered if you're not entirely thrilled with your purchase. Take a moment to familiarize yourself with our return policy to know how we can assist you in the best way possible!

Hair Care Products

  • Opened hair care products are not eligible for return or refund.
  • Unopened hair care products may be returned within 14 days of delivery for a refund or exchange.

Styling Tools & Microfiber Items

  • Must be returned unopened, in original packaging, within 14 days of delivery.
  • If opened or packaging not in original state, a restocking fee of $15 (Microfiber Items) & $25 (Styling Tools) will be applied.

Hair Accessories

  • Unopened and unused hair accessories can be returned within 14 days of delivery for a refund or exchange.

Hair Extensions

  • Hair extensions must be returned unopened and in original packaging within 14 days of delivery.
  • Any sign of wear or alteration will void the return.

Return Process

  • To initiate a return, please email contact@sleekehair.com and provide your order details.
  • A $15 processing fee will be deducted from the refund amount.
  • Return label is not provided by Sleek'e
  • Orders over $50 are final sale and are not eligible for returns or exchange.

Damaged or Defective Tools

  • In the event of receiving a damaged or defective tool, please contact us at contact@sleekehair.com to troubleshoot and rectify the issue.

Received Wrong Item

  • If you received the wrong item, please contact us within 3 days of receiving the order.

Return Address

Sleek'e Hair,

13012 Saticoy St, Suite #4,

North Hollywood CA 91605, United States

Shipping Costs

  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. 
  • Consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee receipt of your returned item.

Refund Processing

  • Refunds will be processed within 3 to 14 days after receiving and inspecting the returned item.
  • Shipping costs are non-refundable.